Preferences Only necessary Accept all
What can we help you with?
{"xsrfToken":"c67e6365a09d7453aa5cc2cfa687a382a6145fe5_lout","branding":{"id":"46","key":"analytics","name":"Aura Analytics","portalBaseUrl":"/servicedesk/customer/portal/46","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/46/44","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#db006a","headerLinkHoverBGColor":"#db006a","headerBadgeColor":"#db006a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":" ","sharedPortalName":"Aura Apps - Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":" ","sharedPortalName":"Aura Apps - Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9e16a1b5-1031-420f-9385-e00bba3e1a4a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjdlMTdlYi1mMTMwLTRmOWUtYmY1My1lN2E1YTRiNmI1MmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjllMTZhMWI1LTEwMzEtNDIwZi05Mzg1LWUwMGJiYTNlMWE0YSI6WyJyZWFkIl19LCJleHAiOjE3ODQ1ODgxNjgsIm5iZiI6MTc4NDU4NzU2OH0._6KwOzVhxK_V33vvIz0hwdnvPU9bQtlg3LY794IFN0k&client=0b7e17eb-f130-4f9e-bf53-e7a5a4b6b52c&height=300&mode=fit","bannerMediaApiFileId":"9e16a1b5-1031-420f-9385-e00bba3e1a4a","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#000000","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"46","key":"analytics","projectId":10091,"serviceDeskId":46,"name":"Aura Analytics","description":"","portalBaseUrl":"/servicedesk/customer/portal/46","onlyPortal":false,"reqTypes":[{"id":"106","name":"General questions","descriptionHtml":"","callToAction":"General questions","introHtml":"<p>Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://appanvil.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[50],"key":""},{"id":"107","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://appanvil.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[50],"key":""},{"id":"109","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://appanvil.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"108","name":"Review","descriptionHtml":"","callToAction":"Review","introHtml":"<p>Your feedback is invaluable. Share your experience here</p>","icon":10509,"iconUrl":"https://appanvil.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10509","groups":[],"key":""}],"reqGroups":[{"id":50,"name":"Aura"}],"orderMapping":{"50":[106,107]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":46,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ANALYTICS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjdlMTdlYi1mMTMwLTRmOWUtYmY1My1lN2E1YTRiNmI1MmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0yMDU0NzIxOTMwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4NDU4ODc2OCwibmJmIjoxNzg0NTg3NTY4LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.T5FVJQswPVgmjQpwN7rJSugWh-QTut6ktitte0dVZFU","targetCollection":"upload-user-collection--2054721930","endpointUrl":"https://api.media.atlassian.com","clientId":"0b7e17eb-f130-4f9e-bf53-e7a5a4b6b52c","tokenDurationInMins":20}},"sharedPortal":{"name":"Aura Apps - Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://appanvil.atlassian.net/wiki","kbLinkDomainURLs":["https://appanvil.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"appName\":\"\",\n \"connectToForgeMigration\": {\n \"defined\": false,\n \"willMigrateToForgeBeforeEOS\": \"UNDECIDED\",\n \"migrationGuideUrl\": \"\"\n },\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/46?xdm_e=https%3A%2F%2Fappanvil.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI2ZDRjYzUwNjZlNjQwNDc2OTU5OThlZTQ2NjczYzBlODNlODBkODBhZWFlZDc4MTA0NjhmOGYwOTUyMjBjODRhIiwiaXNzIjoiZTc3NGQ3MDQtOTFmYi0zZGNiLWE3NTUtNDVkMTMwYjU0NmFiIiwiY29udGV4dCI6e30sImV4cCI6MTc4NDU4ODQ2OCwiaWF0IjoxNzg0NTg3NTY4fQ.OvVNQYe6but3gDkvRHabHZU3zA5bbNsRnulLzLQHwf0\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImU3NzRkNzA0LTkxZmItM2RjYi1hNzU1LTQ1ZDEzMGI1NDZhYiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2FwcGFudmlsLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2FwcGFudmlsLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkFOQUxZVElDUyIsImlkIjoiMTAwOTEifX19LCJleHAiOjE3ODQ1ODg0NjgsImlhdCI6MTc4NDU4NzU2OH0.82AIwSVFdTzXKhBRoQlFbbT8kV1i_5GGsuazFtPRbyk\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://appanvil.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://appanvil.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ANALYTICS\\\",\\\"id\\\":\\\"10091\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ANALYTICS\\\",\\\"project.id\\\":\\\"10091\\\",\\\"servicedesk.serviceDeskId\\\":\\\"46\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://appanvil.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=appanvil","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c67e6365a09d7453aa5cc2cfa687a382a6145fe5_lout","baseUrl":"https://appanvil.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://appanvil.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0b7e17eb-f130-4f9e-bf53-e7a5a4b6b52c","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0326276321bb4071919266a3322485c6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://appanvil.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}