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Where does Karma store content?

The content of a Karma page (macro) is stored on your Confluence instance, within the Atlassian Cloud. When viewing a page with a Karma macro, this content is exclusively exchanged between the Atlassian Cloud and your company network, without any other parties in between.

Does appanvil store any data when we install Karma?

Like all Atlassian Cloud add-ons, we need to store the “installation payload” when you install Karma. This data includes only meta information and no personal or company information. It includes your Confluence’s base URL, your SEN, and cryptographic keys to ensure secure connections between Karma and the Atlassian ecosystem. You can find an example of such a payload here: https://developer.atlassian.com/cloud/confluence/connect-app-descriptor/#lifecycle-http-request-payload

Does appanvil store any data when we use Karma?

tl;dr:

For Karma Free customers: No.

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Learn more about super users: Administration

Does appanvil access my Confluence or any page on my Confluence?

No.

Where are your servers located?

We do support US and EU data residency. Depending on your Confluence preferences, Karma will use servers in the following regions:

  • EU: Belgium (GCP europe-west1)

  • US: Iowa (GCP us-central1)

Illustration of when data is exchanged

Drawio
mVer2
zoom1
simple0
inComment0
custContentId2972811379
pageId2973073445
lbox1
diagramDisplayNameUntitled Diagram-1688112907717.drawioInfrastructure
contentVer23
revision34
baseUrlhttps://appanvil.atlassian.net/wiki
diagramNameUntitled Diagram-1688112907717.drawio
pCenter0
width776
links
tbstyle
height581

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