{"xsrfToken":"0ba52f2e24dda672e45736a4eea8893a1c2f978a_lout","branding":{"id":"7","key":"karma","name":"Karma","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4d0b7d","headerLinkHoverBGColor":"#4d0b7d","headerBadgeColor":"#4d0b7d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"‎ ","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"‎ ","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000038","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a1eb4185-095e-4a4e-b0c3-f1a2f113a480/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjdlMTdlYi1mMTMwLTRmOWUtYmY1My1lN2E1YTRiNmI1MmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmExZWI0MTg1LTA5NWUtNGE0ZS1iMGMzLWYxYTJmMTEzYTQ4MCI6WyJyZWFkIl19LCJleHAiOjE3MzQ4NjMwNzcsIm5iZiI6MTczNDg2MjQ3N30.Dov9nexPtKB2e-_5gfXpfFE1YBGcN_yDtw_swj42XTM&client=0b7e17eb-f130-4f9e-bf53-e7a5a4b6b52c&height=300&mode=fit","bannerMediaApiFileId":"a1eb4185-095e-4a4e-b0c3-f1a2f113a480","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"karma","projectId":10011,"serviceDeskId":7,"name":"Karma","description":"<p>Welcome! You can raise a request using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"47","name":"General questions","descriptionHtml":"","callToAction":"General questions","introHtml":"<p>Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://appanvil.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[11],"key":""},{"id":"49","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://appanvil.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[11],"key":""},{"id":"50","name":"Review","descriptionHtml":"<p>\uD83D\uDCE2 <b>Please provide at least two sentences with informative details about your experience, such as how the app has helped you, specific features you find useful, and any improvements in your workflow.</b></p>","callToAction":"Review","introHtml":"<p>Your feedback is invaluable. Share your experience here</p>","icon":10509,"iconUrl":"https://appanvil.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10509","groups":[11],"key":""},{"id":"48","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://appanvil.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"Karma"}],"orderMapping":{"11":[47,49,50]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"aa5a2164-939a-35ea-8c90-f9dda3057ed6","appLinkName":"","appLinkUrl":"","spaceKey":"KARMA","spaceName":"Karma","spaceUrl":"","isServer":false},"labels":[],"projectKey":"KARMA","serviceDeskId":7,"kbLinkDomainURLs":["https://appanvil.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"KARMA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjdlMTdlYi1mMTMwLTRmOWUtYmY1My1lN2E1YTRiNmI1MmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4NjM2NzcsIm5iZiI6MTczNDg2MjQ3N30.TXauYnWe2lSMdMKOhKFN5NgCNpac_1LnxbdhEsOTU6Q","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"0b7e17eb-f130-4f9e-bf53-e7a5a4b6b52c","tokenDurationInMins":20}},"reqCreate":{"id":47,"projectId":10011,"form":{"name":"General questions","descriptionHtml":"","callToAction":"General questions","intro":"<p>Select this option and we'll help you out.</p>","instructions":"","icon":10466,"iconUrl":"https://appanvil.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/47","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/47","calendarParams":{"firstDay":0,"date":"2024-12-22T11:14:37+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"aa5a2164-939a-35ea-8c90-f9dda3057ed6","appLinkName":"","appLinkUrl":"","spaceKey":"KARMA","spaceName":"Karma","spaceUrl":"","isServer":false},"labels":[],"projectKey":"KARMA","serviceDeskId":7,"kbLinkDomainURLs":["https://appanvil.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjdlMTdlYi1mMTMwLTRmOWUtYmY1My1lN2E1YTRiNmI1MmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4NjM2NzcsIm5iZiI6MTczNDg2MjQ3N30.TXauYnWe2lSMdMKOhKFN5NgCNpac_1LnxbdhEsOTU6Q","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"0b7e17eb-f130-4f9e-bf53-e7a5a4b6b52c","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/7?xdm_e=https%3A%2F%2Fappanvil.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmY2I2Y2Y4MDMyNmY0NGNlOWZkMDdjMTJmMzE4MzA2ODE2YTkzNjZlMzcxN2IwN2RiZTYxMzc3NTdlNjU5NTJiIiwiaXNzIjoiZTc3NGQ3MDQtOTFmYi0zZGNiLWE3NTUtNDVkMTMwYjU0NmFiIiwiY29udGV4dCI6e30sImV4cCI6MTczNDg2MzM3NywiaWF0IjoxNzM0ODYyNDc3fQ.SVEbZneJ9JyLU6vQ6VlqnBoOKm4guNbhLlqvrWC3yQY\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImU3NzRkNzA0LTkxZmItM2RjYi1hNzU1LTQ1ZDEzMGI1NDZhYiIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvYXBwYW52aWwuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvYXBwYW52aWwuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiS0FSTUEiLCJpZCI6IjEwMDExIn19fSwiZXhwIjoxNzM0ODYzMzc3LCJpYXQiOjE3MzQ4NjI0Nzd9.18s_Kbh0TKfO533eUJs_SiNQBhypY57N6N-KGS1lAM0\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://appanvil.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://appanvil.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"KARMA\\\",\\\"id\\\":\\\"10011\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"KARMA\\\",\\\"project.id\\\":\\\"10011\\\",\\\"servicedesk.serviceDeskId\\\":\\\"7\\\",\\\"servicedesk.requestTypeId\\\":\\\"47\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://appanvil.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=appanvil","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0ba52f2e24dda672e45736a4eea8893a1c2f978a_lout","baseUrl":"https://appanvil.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://appanvil.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0b7e17eb-f130-4f9e-bf53-e7a5a4b6b52c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d5fd10688a254a1ea0595e914bddcc13","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}